BOUKAI-ENGLISH

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Accommodation Contract(General Terms and Conditions)

Article 1 - Scope of Application
01.01. The Accommodation Contract and related contracts to beconcluded between our Hotel(Ryokan)and the Guest shall bebased on this Contract under the following terms and conditionsof our Contract. Any matter not stipulated in this Contract shallbe governed by ordinance and generally established practice.
01.02. When our Hotel(Ryokan)has agreed to conclude a SpecialContract without conflicting with ordinance and establishedpractice, the said Special Contract shall prevail.
Article 2 - Application for an Accommodation Contract
02.01. The Guest who intends to apply to our Hotel(Ryokan)foran Accommodation Contract will be required to provide our Hotel(Ryokan)with the following particulars:
(1)Name(s)of Guest(s)to be registered.
(2)Date(s)scheduled for overnight stay and estimated time of arrival.
(3)Accommodation charge(according, in principle, to the basicaccommodation charges described in the attached Schedule I).
(4)Other information considered necessary by our Hotel(Ryokan).
02.02. In the case that the Guest has requested, during his/herstay, an extension of an overnight stay beyond the date describedin the preceding Paragraph(2)above, our Hotel(Ryokan)shallhandle his/her request as a new application for an AccommodationContract which has been made at the point in time when the said request has been made.
Article 3 - Conclusion, etc. of the Accommodation Contract
03.01. The Accommodation Contract shall be considered to havebeen concluded at the time when our Hotel(Ryokan)has acceptedthe application described in the preceding Article, unless ourHotel(Ryokan)has certified that our Hotel(Ryokan)has not acceptedthe said application.
03.02. When the Accommodation Contract has been concludedunder the provision of the preceding Paragraph, the ApplicationMoney payable for the period scheduled for overnight stay asprescribed by our Hotel(Ryokan)shall be paid by the date set by us, up to the maximum amount equal to the basic accommodationcharge for 3 days in cases where the period scheduled for overnight stay exceeds 3 days.
03.03. The Application Money shall first be applied to the finalpayment of the Accommodation Charge payable, and when the circumstances requiring application of the provisions of Article 6 and Article 18 have arisen, to penalty and then to compensationmoney in this order. If there is any balance left it will be repaidat the time when the Accommodation Charge is paid as providedin Article 12.
03.04. In the case that the Application Money described in Paragraph2 of this Article has not been paid by the date set byus as stipulated in the same Paragraph, the Accommodation Contract shall become invalid, but limited only to the case whereour Hotel(Ryokan)has notified the Guest to that effect at the time when prescribing the day due for payment of the ApplicationMoney.
Article 4 - Special Contract Requiring Non-Payment of the Application Money
04.01. Notwithstanding the provision of the preceding Article, Paragraph 2, there are cases where our Hotel(Ryokan)accept a Special Contract which does not require payment of the ApplicationMoney specified in the said Paragraph after the conclusion of the Contract.
04.02. When accepting an application for an Accommodation Contract, in the case that our Hotel(Ryokan)fails to request payment of the Application Money specified in the preceding Article, Paragraph 2, and/or in the case that it fails to prescribethe due date for payment of the said Application Money, the Special Contract described in the preceding Paragraph shall be considered to have been accepted.
Article 5 - Refusal of the Conclusion of the Accommodation Contract
05.01. The following are cases where our Hotel(Ryokan)will not accept the conclusion of the Accommodation Contract:
(1)When application for accommodation is not based on this Contract.
(2)When there is no room available due to full occupancy.
(3)When the Guest seeking accommodation is considered likely to behave in violation of the provisions of the ordinance, public order or good public morals.
(4)When the Guest seeking accommodation is considered to be corresponding to the following(a)to(c).
(a)The law in respect to prevention, etc. against illegal actionsby gang members(1991 Law item 77)stipulated article 2 item 2(hereinafter referred to as "gang group".), gang member stipulated by the same law article 2 item 6(hereinafter referredto as "gang member."), gang group semi-regular members organg member related persons and other antisocial forces.
(b)When gang group or gang members are associates of corporations or other bodies to control business activities.
(c)When a corporate body has related persons to gang members.
(5)When the guest seeking accommodation behaves extremely in a mischievous way against other hotel guests.
(6)When the Guest seeking accommodation is clearly consideredto be a patient with an infectious disease.
(7)When the guest seeking accommodation, a violent requestingact is carried out, or demanded a burden beyond the reasonablepurview.
(8)When act of God, trouble with facilities, and other unavoidablecauses prevent the Guest from staying at our Hotel(Ryokan).
(9)When the provision of Article 5 of the Ordinance(No.3)issuedby Prefecture is applicable.
Article 6 - The Guest's Right to Cancel the Contract
06.01. The Guest may request our Hotel(Ryokan)to cancel theAccommodation Contract.
06.02. In the case that the Guest has cancelled the AccommodationContract in whole or in part due to causes attributable to him/her(which is the case when our Hotel(Ryokan)has requested paymentof the Application Money by prescribing the date due for such payment under the provision of Article 3, Paragraph 2, except in the case when the Guest has cancelled the Accommodation Contract prior to such payment), payment of penalty shall be required as specified in the attached Schedule II, but in the casethat our Hotel(Ryokan)has accepted a Special Contract describedin Article 4, Paragraph 1 this provision shall be applied only to the case where our Hotel(Ryokan)has notified the Guest of his/herresponsibility to pay a penalty for cancellation of the Contract when accepting the Special Contract.
06.03. In the case that the Guest does not arrive by 8:00p.m. onthe day of an overnight stay without informing our Hotel(Ryokan)of a delay(or after the lapse of 1 hours past the scheduled timeof arrival if indicated by the Guest beforehand), the AccommodationContract concerned may be considered to have been cancelled by the Guest and will be handled accordingly.
Article 7 - The Right of Our Hotel(Ryokan)to Cancel the Contract
07.01. The following are cases where our Hotel(Ryokan)may cancel the Accommodation Contract:
(1)When the Guest is considered likely to behave in violation of theprovisions of the ordinance, public order or good public morals or he/she is considered to have behaved in such a manner.
(2)When the Guest is clearly considered to be corresponding to the following(a)to(c).
  (a)Gang group, gang group semi-regular members or gang member related persons and other antisocial forces.
  (b)When a corporate body or other organization where gang groups or gang members control business activities.
  (c)In a corporate body which has persons relevant to gang member in its board member.
(3)When the Guest in accommodation behaves extremely in a mischievous way against other hotel guests.
(4)When the Guest is clearly considered to be a patient with an infectious disease.
(5)When having accommodation, a violent action is carried out, or demanded a burden beyond reasonable purview.
(6)When unavoidable causes, such as act of God, etc., prevent the Guest from staying at our Hotel(Ryokan).
(7)When the provision of Article 5 of the Ordinance(No.3)issued by Prefecture is applicable.
(8)When the Guest smokes in bed or vandalizes fire protectionfacilities, or does not comply with the matters prohibited by our Hotel(Ryokan)(limited only to those matters necessary forfire prevention)among the rules of use prescribed by our Hotel(Ryokan).
07.02. In cases where our Hotel(Ryokan)has cancelled the Accommodation Contract in accordance with theprovision of the preceding Paragraph, charges for accommodation service, etc. which have not yet been offered to the Guest shall not be receivable.
Article 8 - Registration of Accommodation
08.01. The Guest will be required to register the following particulars at the front desk of our Hotel(Ryokan):
(1)Name, age, sex, address and occupation of the Guest.
(2)Nationality, passport number, place entered and date entered, in the case of a foreign guest.
(3)Scheduled date and time of departure.
(4)Other particulars considered necessary by our Hotel(Ryokan).
08.02. In the case that the Guest intends to pay the charges described in Article 12 by using such means in place of currencyas traveler's checks, accommodation coupons, credit card, etc., he/she will be required to show them at the time of registrationdescribed in the preceding Paragraph.
Article 9 - Time Allowed for Use of the Guest room
09.01. The time allowed for the Guest to use the guest room of ourHotel(Ryokan)shall be from 3:00p.m. till 10:00a.m. of the followingmorning, except when the Guest stays for more than one night in succession, in which case the Guest may use the guest roomall day except the day of arrival and the day of departure.
09.02. Notwithstanding the provision of the preceding Paragraph, there are cases where our Hotel(Ryokan)may accept the use of the guest room in hours other than those specified in the preceding Paragraph, in which case an additional charge will be required as specified below.
(1)Up to 3 hours in excess of the prescribed hours
               1/3 of the room charge
(or 30% of the amount equivalent to the room charge)
(2)Up to 6 hours in excess of the prescribed hours
               1/2 of the room charge
(or 50% of the amount equivalent to the room charge)
(3)6 hours or more in excess of the prescribed hours
         Full amount equal to the room charge
(or 100% of the amount equivalent to the room charge)
(09.03. The amount equivalent to the room charge as described inthe preceding Paragraph shall be 70% of the basic accommodationcharge.)
Article 10 - Compliance of the Rules of Use of the Hotel(Ryokan)
10.01. While staying in our Hotel(Ryokan), the Guest will be required to comply with the Rules of Use posted inside our Hotel(Ryokan)as prescribed by us.
Article 11 - Business Hours
11.01. The business hours of principal facilities in our Hotel(Ryokan)shall be as follows. Details of the service hours of otherfacilities are explained in the pamphlet provided, displays at majorpoints inside our Hotel(Ryokan), and the service directory providedin each guest room.
(1)Service Hours of Front Desk, Cashier, etc.:
  (a)Curfew None
  (b)Front Desk   7:00a.m.〜 10:00p.m.
(2)Drinking and Eating(Facilities)Service Hours:
  (a)Breakfast   7:00a.m.〜8:30a.m.
  (b)Lunch     11:00a.m.〜2:00p.m.
  (c)Dinner    6:00p.m.〜8:00p.m.
  (d)Other Drinking and Eating Services, etc.
          … cafe  7:00a.m.〜9:00p.m.
         … stand  7:00a.m.〜9:30p.m.
Service Hours of Ancillary Facilities:
11.02. The service hours described in the preceding Paragraph may be changed temporarily for unavoidable reasons, in which case the Guest will be notified by proper means.
Article 12 - Payment of Charges
12.01. The breakdown of the accommodation charge, etc. payableby the Guest shall be as listed in the attached Schedule I.
12.02. Payment of the accommodation charges, etc. described in the preceding Paragraph shall be made in currency or by otheralternative means acceptable by our Hotel(Ryokan), such as traveler's check, accommodation coupon, credit card, etc., at thefront desk at the time when the Guest departs from our Hotel(Ryokan)or is charged by our Hotel(Ryokan).
12.03. In the case that the Guest has not stayed at our Hotel(Ryokan)at his/her discretion even after we have offered the guest room to the Guest and made it available for him/her to use, the accommodation charge will still be charged.
Article 13 - Responsibility of Our Hotel(Ryokan)
13.01. In the case that we have inflicted damage on the Guest inthe course of fulfilling the Accommodation Contract and relatedContracts or in breach of these Contracts, we shall compensatefor the said damage, unless the said damage has been caused due to a cause not attributable to us.
13.02. Our Hotel(Ryokan)is covered by the Hotel(Ryokan)liabilityinsurance to cope with emergencies in the case of fire, etc.
Article 14 - Handling In Case the Guest Room Contracted Is Not Available
14.01. Should the guest room contracted for the Guest under theAccommodation Contract become unavailable for him/her, ourHotel(Ryokan)shall try to offer other accommodation facilities under the same conditions as the original Accommodation Contractas far as possible, subject to the consent of the Guest concerned.
14.02. Notwithstanding the provision of the preceding Paragraph, in cases where we are unable to offer other accommodation facilities to the Guest, we shall pay to him/her a compensation charge equivalent to the penalty, which will be applied to the amount of the compensable damage. However, in cases where there is no cause attributable to us for not being able to offer the guest room, we shall not pay the compensation charge.
Article 15 - Handling of Checked Articles, etc.
15.01. When the articles, cash and/or valuables checked by the Guest at the front desk have been lost or damaged, our Hotel(Ryokan)shall compensate for the damage, unless the loss or damage has been caused by force de majeure. However, in the case of cash and valuables, we shall do so only when the Guesthas clearly reported the kind and value of such cash and valuablesat our request. Otherwise we shall compensate for the damage up to the maximum amount of 300,000yen.
15.02. When the Guest has brought into our Hotel(Ryokan)articles, cash and/or valuables but has not checked them at the front desk, we shall compensate for the loss or damage inflicted on them if caused intentionally or negligently on our part, except when the Guest has not clearly reported to us beforehand the kind and value of such items lost or damaged, in which case we shall compensate for the loss or damage up to the maximumamount of 300,000yen unless we are intentionally or negligently responsible for such loss or damage.
Article 16 - Custody of the Baggage or Personal Belongings of theGuest
16.01. When the baggage of the Guest has arrived at our Hotel(Ryokan)prior to his/her arrival, our Hotel(Ryokan)will keep it subject to our agreement given prior to its arrival, and will handit to the Guest at the time when he/she checks in at the front desk.
16.02. In the case that the baggage or personal belongings of theGuest are found misplaced after he/she has checked out, our Hotel(Ryokan)shall ask the owner of such items for his/her instructions when the owner has been identified. However, whenthere are no instructions from the owner or the owner has not been identified, our Hotel(Ryokan)shall keep them for 7 days including the day when they have been found, and shall deliverthem to a police station near our Hotel(Ryokan)after a lapse of7 days.
16.03. The responsibility of our Hotel(Ryokan) regarding the custody of the Guest's baggage or personal belongings in the case of the preceding two Paragraphs shall conform to the provisionof the preceding Article, Paragraph 1, in the case of Paragraph1 of this Article and to the provision of the preceding Article, Paragraph 2, in the case of the preceding Paragraph. 16.02.
Article 17 - Responsibility for Parking
17.01. When the Guest uses the parking area of our Hotel(Ryokan), our Hotel(Ryokan)only lends the parking area and does not assume responsibility for care and custody of the vehicle parked, regardless of whether or not our Hotel(Ryokan)has been asked to keep the key to the vehicle. However, our Hotel(Ryokan)shallbe liable for compensation if and when the vehicle parked is damaged intentionally or negligently on our side while keeping the parking area under our control.
Article 18 - Responsibility of the Guest
18.01. In the case that our Hotel(Ryokan)has suffered damage due to the intention or fault of the Guest, the Guest will be required to compensate to our Hotel(Ryokan)for the said damage.
Table 1 Breakdown of Accommodation Charge(concerning Article 2-1 and 12-1)
Accommodation Contract(General Terms and Conditions)

Remarks: 1. The basic accommodation charge is based on the table of charges posted at.
      2. The charge for an elementary school child or younger is as follows:
If a child takes meals and uses bedding on the same basis asan adult: 70% of the adult's charge If a child takes special meals and uses bedding for children: 50% of the adult's chargeIf a child only uses bedding: 30% of the adult's charge
If a child (infant) does not take any meals or use bedding:(applicable only at hotels and ryokan that set special chargesfor infants)
Table 1 Breakdown of Accommodation Charge(concerning Article 2-1 and 12-1)
Accommodation Contract(General Terms and Conditions)

Note: The percentage above shows the percentage of the Penaltyagainst the Basic Accommodation Charge.
In the case that the number of days for accommodation has been reduced, Penalty for One Day (the first day ofaccommodation) shall be charged, regardless of the number of days reduced.
In the case that the Accommodation Contract has been cancelled for a part of the Group (consisting of 15 membersor more), the Penalty charged shall be for the number of the Group members equal to 10% (a fraction to be evened up) of the total number of the Group members booked for accommodation as of 10 days prior to the firstday of occupancy (or the day when the Accommodation Contract has been accepted in less than 10 days prior tothe first day of occupancy).
This document is written in compliance with Japanese Law and should a dispute arise over it, it shall be submitted to a Oita District Court with jurisdiction by an exclusive agreement in the first instance. The same shall apply to damages suffered by the Hotel.
Shall be governed by and construed in accordance with the laws of Japan without reference to principles of conflict of laws.
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Accommodation Contract(General Terms and Conditions)

Hotel BOKAI 3-8-7 Kitahama Beppu-shi Oita 874-0920 TEL 0977-22-1241 / FAX 0977-21-8386

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